Careers

Join our processing team

We bring care and follow-through to every file. If you do the same, we would like to hear from you.

Open positions

Current openings

Junior Loan Processor (HELOC)

  • Remote
  • Full time

As a Junior Processor, you will manage the end-to-end processing of home equity line of credit applications across both retail and wholesale channels. You will collaborate closely with loan officers, underwriters, external third-party partners, and clients to ensure all documentation is accurate, complete, and fully compliant with regulatory requirements.

Responsibilities

  • Review and verify borrower information, including credit reports, income, credit and asset documentation, as well as property details to ensure accuracy and completeness.
  • Prepare and submit complete loan files to underwriting to obtain approval and achieve clear to close upon initial review.
  • Communicate with applicants to request any outstanding documentation and provide status updates at regular intervals (every 24 to 48 hours).
  • Prepare and provide weekly pipeline updates to loan officers, clearly communicating the status of each loan file.
  • Respond to all emails within the same business day. Address urgent matters immediately upon receipt.
  • Facilitate communication with external third-party partners, including but not limited to appraisal management companies, title companies, and insurance agencies.
  • Ensure full compliance with applicable lending regulations, internal policies, and investor guidelines.
  • Maintain accurate and up-to-date records while consistently meeting established processing timelines.
  • Consistently achieve a monthly loan closing volume of 20 to 30 transactions.

Qualifications

  • 2+ years of mortgage or HELOC processing experience preferred.
  • Strong knowledge of lending regulations and documentation requirements.
  • Excellent organizational skills with high attention to detail.
  • Proficient in loan origination systems and Microsoft Office Suite.
  • Strong communication and customer service skills.

Questions about a position? Call us at (855) 945-3700, Monday to Friday, 9:00 AM to 5:00 PM ET.