Terms of Use

These Terms of Use apply to your use of www.primelendersolutions.com (the site), operated by Prime Lender Solutions LLC (PLS, we, or us). By using the site, you agree to these terms. If you do not agree, do not use the site.

Who this site is for

The site describes contract loan processing services for brokers, loan officers, and lenders. It is not an offer to lend, an application for credit, or a commitment to provide services. Service scope and system access are confirmed at engagement under a separate agreement.

No guarantee of outcomes

Service scope and system access are confirmed at engagement. Processing does not guarantee loan approval, closing, or funding. Timing depends on file completeness, party responsiveness, and lender requirements.

Information you submit

When you contact us through the site, you agree to provide accurate information and to send only information needed for your inquiry. Do not send borrower files, social security numbers, or other sensitive borrower data through the website contact form. We will arrange an approved channel for secure document exchange. Our use of information is described in our Privacy Policy.

Text messages

Agreeing to receive text messages is optional and is not a condition of using the site or working with us. Our SMS Terms apply to any text messages you agree to receive.

Acceptable use

You agree not to misuse the site, including by attempting to gain unauthorized access, interfering with its operation, submitting false or misleading information, or sending unsolicited or automated submissions.

Content and trademarks

The site content, the Prime Lender Solutions name, and the PLS logo belong to Prime Lender Solutions LLC. You may view and print pages for your own business use. You may not copy, modify, or republish them without our written permission.

Links to other sites

The site links to other websites, such as NMLS Consumer Access. We do not control those sites and are not responsible for their content or practices.

Disclaimer and limitation of liability

The site and its content are provided as is, for general information only, without warranties of any kind. To the extent permitted by law, PLS is not liable for any loss or damage arising from your use of the site or reliance on its content.

Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules.

Changes to these terms

We may update these terms at any time by posting a revised version on this page. Your continued use of the site after a change means you accept the revised terms.

Contact

Questions about these terms: call (855) 945-3700 or write to Prime Lender Solutions LLC, 1615 S. Congress Avenue, Suite 103, Delray Beach, FL 33445.

Last updated: October 16, 2026