SMS Terms

Program description

Prime Lender Solutions LLC sends text messages about your inquiry and the loan files we process with you, such as file status updates, document requests, and scheduling. We do not send marketing text messages unless you separately agree to receive them.

Consent is optional

You agree to receive text messages by checking the optional text-message box on our contact form or by giving consent in writing. Consent is not a condition of using our website or working with us. Visiting the site does not mean you agree to receive text messages.

Message frequency and cost

Message frequency varies with your inquiry and file activity. Message and data rates may apply, based on your mobile plan.

How to opt out or get help

• Reply STOP to any message to stop receiving text messages. We will send one message to confirm.
• Reply HELP for help, or call us at (855) 945-3700, Monday to Friday, 9:00 AM to 5:00 PM ET.
• You can opt back in by replying START or by contacting us.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We do not share your phone number or text-message consent with third parties or affiliates for their marketing purposes. See our Privacy Policy.

Contact

Prime Lender Solutions LLC, 1615 S. Congress Avenue, Suite 103, Delray Beach, FL 33445. Phone (855) 945-3700.

Last updated: October 16, 2026